We removed the printable model policy manual from the site because of the size of the file (1000+ pages).  All model policies are available in the online Model Policies manual and can be moved into your CU Policies manual to be edited, printed, or copied/pasted to Word.  If you need a copy of multiple model policies at one time, please feel free to contact our support staff at policysupport@cusolutionsgroup.com for assistance.